WELCOME TO TECHNOLOGY SUPPORT
Contacting Technology Support
- Technology support is available via phone at 507-337-9092 from 8am to 8pm M-F. (Closed May 1st - May 4th)
- Or email email@example.com or firstname.lastname@example.org
WHAT WILL WE NEED TO KNOW:
- Who is calling and how to contact you if follow up is needed
- Student name and school
- What is wrong with the device
Remember to Take Care of your Device:
As we continue Distance Learning over the next several weeks, remind your students of the importance of taking care of their student devices. Due to current CDC guidelines regarding the lifespan of the Coronavirus and limited product availability, we are estimating repair times of around ONE to TWO WEEKS to have an iPad or laptop fixed and returned to the student. We need students to be connected every day so this is super important! If you have trouble with your device, contact the help desk at (507) 337-9092 or email@example.com.
Most internet providers are offering discounted home internet service to families in need during the outbreak. Attached in the resources area is a list of regional providers provided by the SWSC. Please note that not all of these may be available in the immediate Marshall area.
Would you like to see video tutorials for checking email, viewing Microsoft Teams, Schoology, etc.